Welcome to Orti ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a positive experience when you use our mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Account Information: Email address, name, and profile picture.
- User-Generated Content: Messages, posts, and comments you create within the App.
- Profile Information: Details you provide in your user profile.
- Location Data: Precise or approximate location information, if you grant permission.
- Device Information: Device model, operating system, and unique identifiers.
- Usage Data: Information about how you use the App, including features accessed and time spent.
- Media Access: Photos, videos, and other media files, if you grant permission.
- Camera Access: Images and videos captured through the App, if you grant permission.
1.2 Automatically Collected Information
When you use the App, we may automatically collect:
- Device Type and Model
- Operating System Version
- IP Address
- App Usage Statistics
- Crash Reports
- Performance Data
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our services.
- Improve user experience and App performance.
- Send notifications and updates.
- Respond to your requests and inquiries.
- Analyze App usage patterns.
- Prevent fraud and ensure security.
- Comply with legal obligations.
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers and Business Partners: To facilitate App functionality and services.
- Legal Authorities: When required by law or to protect our rights.
- Third-Party Analytics Providers: To analyze App usage and performance.
- Other Users: As per your privacy settings and interactions within the App.
We do not sell your personal information to third parties.
4. Permissions Requested
Our App requests the following permissions to function properly:
- INTERNET: To access and transmit data over the internet.
- CAMERA: To capture photos and videos within the App.
- READ_MEDIA_IMAGES / READ_EXTERNAL_STORAGE: To access your media files.
- WRITE_EXTERNAL_STORAGE: To save media files to your device.
- ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION: To provide location-based services.
- READ_MEDIA_VISUAL_USER_SELECTED: To access user-selected visual media.
These permissions are used solely to enhance your experience and provide the App's core functionalities.
5. Data Storage and Security
- Data Storage: We use Firebase services for data storage and processing.
- Security Measures: Your data is stored securely using industry-standard encryption. We implement appropriate security measures to protect your information.
- Data Transmission: While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access Your Personal Information: Request a copy of the data we hold about you.
- Correct Inaccurate Data: Request corrections to any inaccurate or incomplete data.
- Request Deletion: Ask us to delete your personal data.
- Opt-Out of Marketing Communications: Manage your communication preferences.
- Control Privacy Settings: Adjust your settings within the App.
- Export Your Data: Request a copy of your data in a portable format.
To exercise these rights, please contact us at info@ortiapp.com.
7. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
9. Third-Party Services
Our App may contain links to third-party services. We are not responsible for the privacy practices of these third-party services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@ortiapp.com
- Website: ortiapp.com
- Address: Helvaci Mahallesi, Akçaabat, Trabzon, Türkiye
12. Platform-Specific Disclosures
12.1 Apple App Store
- Compliance: We comply with Apple's App Store Review Guidelines.
- Privacy Practices: Our App's privacy practices align with Apple's requirements.
- Data Collection Disclosure: We use Apple's privacy labels to disclose our data collection practices.
12.2 Google Play Store
- Compliance: We comply with Google Play's Developer Program Policies.
- Data Safety Form: We have completed the Data Safety Form in the Play Console.
- Privacy Policy Accessibility: Our Privacy Policy is accessible via a publicly available URL.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: What personal information is collected.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: Say no to the sale of personal information.
- Right to Non-Discrimination: Equal service and price, even if you exercise your privacy rights.
14. GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR), including:
- Lawful Basis for Processing: We process personal data based on consent, contract, legal obligations, or legitimate interests.
- Data Subject Rights: Access, rectification, erasure, restriction, data portability, and objection.
- Data Protection Principles: Lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
- International Transfers: We ensure appropriate safeguards for data transfers outside the EU.
- Data Breach Notifications: We will notify you of any data breaches as required by law.
15. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.
16. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences.
- Analyze App usage.
- Improve our services.
- Provide personalized content.
17. Do Not Track Signals
We do not currently respond to Do Not Track signals as there is no standard for how to respond to such signals.
18. Security Measures
We implement various security measures to protect your information, including:
- Encryption of data in transit and at rest.
- Regular security assessments.
- Access controls and authentication.
- Secure data storage practices.
19. Data Breach Notification
In case of a data breach, we will:
- Notify affected users promptly.
- Take immediate action to mitigate the breach.
- Comply with applicable breach notification laws.
- Provide guidance on protective measures.
20. Consent
By using our App, you consent to our Privacy Policy and agree to its terms.